This was a serious breach of security and the manager had no idea how it happened, although he did not seem to be overly fussed. Because of this, my wife was unable to get back to sleep. On the first night, my wife was awoken by somebody entering our room at 3am, this person used a key to enter the room. The free wi-fi that the hotel boasted on its website was intermittent and even when it worked, it was very slow. The bedding was obviously very old and looked like it needed replacing. I know that it is only three star hotel, however, the room allocated was very shabby and the en suite bathroom was so small it was difficult to use. The receptionist said that it was too late to make any changes, however, he would organise a goodwill concession at checkout. Despite phoning ahead to confirm the room configuration, the room was not set up for our needs. My family and I stayed here for 2 nights.
0 Comments
Leave a Reply. |